Delete your data.
Last updated: October 25, 2026
You can ask us to delete the personal data we hold about you, for this website or for any Merus game. You don't need to install or open a game to do it.
How to ask
- Email support@merusgames.com with the subject "Delete my data".
- Tell us which game it's about, if it's about a game.
- Add your player ID (you'll find it in the game's Settings), or tell us the email address you wrote to us from. That's how we find your data.
We may ask one short question to make sure the request really comes from you.
What happens next
- We confirm your request within 7 days and complete it within 30 days.
- We delete your player account and progress (including cloud saves), your support emails, and any other personal data linked to you.
- We keep only the purchase records that tax and commercial law require us to keep (up to 10 years in Türkiye). They are stored apart and used for nothing else.
Inside a game
Where a game has Settings → Delete my account, you can also delete your account yourself, right away.
Only part of your data
If you'd like only some of your data deleted, for example your support emails but not your game progress, just say so in your email.